Privacy Policy

1. Introduction

Global GreenTag SEA, operated by Cross Cloud Partners Pte Ltd ("we," "our," or "us"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Company details, industry type, certification requirements
• Communication Data: Messages, inquiries, and correspondence with us
• Partnership Information: Business background, market experience, investment capability

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, click-through rates
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide certification services, partnership opportunities, and customer support
• Communication: Respond to inquiries, send updates, and provide relevant information
• Business Operations: Process applications, manage partnerships, and conduct business activities
• Marketing: Send newsletters, promotional materials, and industry insights (with your consent)
• Website Improvement: Analyze usage patterns to enhance user experience
• Legal Compliance: Meet regulatory requirements and protect our legal interests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing and communication services
• Analytics and performance monitoring
• Payment processing (if applicable)

4.2 Business Partners

With your consent, we may share relevant information with our sub-licensee partners to facilitate certification services in your region.

4.3 Legal Requirements

We may disclose information when required by law, regulation, or legal process, or to protect our rights and interests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Business and operational needs
• Your consent and preferences

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

As we operate across Southeast Asia, your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (where appropriate)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Singapore. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Singapore.